Data Rules Behind Touch 'n Go eWallet Transfers
When you open an account with us, we record the basics: your mobile number, email, device type and the browser or app you log in from. That's the baseline that keeps your session tied to one account, whether you're switching from a browser tab on your
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phone to the app later the same day. Payment details tied to Touch 'n Go eWallet, Boost or GrabPay — wallet reference numbers, transaction timestamps, confirmation codes — are stored only long enough to verify a deposit or withdrawal and resolve any dispute you raise with
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support. We don't sell this data to outside marketers. Cookies on our browser version remember your login state and language preference; clearing them just means signing in again. Because online gaming sits under different rules depending on where you're accessing from, how we handle your data
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— and whether certain features are visible to you at all — depends on local law and is available where local law permits. If you're playing from Kota Kinabalu or anywhere else in Malaysia, the same baseline data practice applies: we keep what's operationally needed for
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your wallet, your login and your support history, nothing extra bolted on for profiling or resale. Third-party processors that handle Touch 'n Go eWallet, Boost, GrabPay or FPX transactions only see what's needed to clear that specific transfer.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.